“There are certain questions that, if not answered with some advance planning, could sabotage an otherwise great interview,” says Lynn Taylor, a national workplace expert and the author of “Tame Your Terrible Office Tyrant: How to Manage Childish Boss Behavior and Thrive in Your Job.” “For example, many tough interviewers put a negative spin on some key questions to observe how you perform under pressure. When you’re really in the hot seat, you’re more apt to say something you later regret; and many hiring managers are looking for holes or inconsistencies in your story. They also know that if you can emerge unscathed, you’ll likely overcome many challenges on the job.”
This is a pretty good roundup of some touch questions I frequently use in my interviews. In particular I always ask about a situation where you had conflict either with a manager or a co-worker, and how you handled it. Let’s face it – conflict occurs on an ongoing basis when your ideas don’t align with others. You may disagree with how your manager is approaching a project, spinning the status on it, or managing status up the food chain.
Take a quick read and incorporate some of these responses – in the event of conflict, admit you had some, but spin it in a positive way that shows you know how to handle conflict and turn it into a win-win for you, your manager, and the overall business.